Umbrella Solutions Services
Supporting employee health for Australian small businesses
At HCB Group, we understand that Employers play a pivotal role in the wellbeing of their workforce; just as Employees play a pivotal role in the success of their employer’s business.
Our Umbrella Solution empowers small business employers by
- Providing employers with the ability to offer employees an Occupational Health service.
- Offering flexibility to efficiently structure employee health management benefits.
- Providing humanised absence management support for their employees.
- Uncovering the “real” reason for an impending or actual absence.
- Providing a clinical concierge case management service that collaborates and does not compete with the existing EAP.
These benefits
- Build trust.
- Empower and encourage employees to manage their own health with a focus on psychosocial or simply put, life events, that impact their ability to work and contribute positively to their workplace.
- Enable employees to live their lives with the knowledge that work is wellness.
- Reduce unplanned absenteeism.
What is an umbrella employee health management solution?
An umbrella structure allows multiple unrelated small business employers to leverage off the benefits of a holistic and proactive Occupational Health service to support employee wellness, and keep people at work, often averting absence altogether. Until now, this has only been available as a standalone corporate solution, usually set up by a larger company for its employees. The umbrella solution is generally hosted by a larger business, such as a large Life and Income Protection Insurer, Wellness service provider or HR Consultancy business. This service mitigates the significant costs of unplanned absenteeism which strain cash flow and can cripple a small business.
Why join an Umbrella employee health management solution?
Umbrella Solutions support employers with different occupation types and intervention needs, allowing the employer to offer all their employees access to meaningful Occupational Health services, all through one humanised, proactive solution.
Due to the participation of many different employers in an Umbrella solution, the cost of providing a proactive, new and differentiated Occupational Health Service to an employee can be provided cost effectively, on a pay as you use basis; so, no subscription or per employee per month cost, optimising small business spend.
The HCB Umbrella solution is hosted by a larger Wellness business, Life Insurer or HR Consultancy; this mitigates unplanned absenteeism risk for the small business employer with the added benefit of demonstrating compliance with workplace psychosocial hazard management legislation.
How HCB Group helps a small business – Unplanned absences happen. Acting earlier, measurably improves the associated costs and outcomes. HCB Group’s Clinical Case Managers partner with you to avoid or resolve issues before an absence escalates, keeping people healthier, more productive, and connected to work.
Protect your people and your productivity
- Avert employee absences altogether, or shorten the absence.
- Support managers with employee engagement before absence occurs.
- WHS psychosocial compliance – demonstrate support for workers.
- Improve ROI on current wellness spend.
The HCB Group Difference – Through proactive pre employee absence engagement and earlier intervention, we avert or shorten absences before they become unnecessary claims or require medical treatment. Both employers and employees benefit.
What employers achieve with HCB Group – Our clients’ results show what is achieved when earlier clinical intervention, proactive support, and employer collaboration combine effectively. HCB Australia delivers these same, proven outcomes to Australian employers at a time when workplace absence is rising, and mental health challenges continue to escalate.
The HCB Group Umbrella Solution empowers small business employers by
- Providing them with the flexibility to efficiently structure employee health management benefits.
- Providing humanised absence management support for their employees.
- Providing a clinical concierge case management service that collaborates with the existing EAP.
Before and After HCB Group
When earlier intervention becomes part of your absence management strategy, everything changes. From employee experience to small business owner and manager confidence, to HR team workloads – the outcomes are clear and measurable.
Before HCB Group
Employees receive support once they’ve been absent for weeks or months, and issues are already medicalised.
Driven by a duty of care, workplace and relationship factors are overlooked in favour of medical treatment.
No single point of coordination for your HR team, leading to potential gaps and duplication.
Employees remain off work longer than clinically necessary because the root cause wasn’t identified early.
Lack of human support, “App fatigue”, and delayed communication or treatment, leaves both employees and employers feeling frustrated.
With HCB Group
Managers know exactly when and how to refer employees to HCB Group, often before absence begins.
Clinical Case Managers holistically identify and address health, psychosocial, and workplace factors.
One trusted partner collaboratively coordinates all aspects of support for both employee and employer.
More than 90% of employees return to work when HCB Group is engaged within four weeks of the initial, or day one absence.
Regular contact and clear communication give you confidence that the right things happen at the right time.